BULWARKIE
Contact
The fastest way to reach us is support@bulwarkie.io. Write to us about:
- help with the Game, bugs and login problems;
- purchases, refunds and Premium (see the Refund Policy);
- privacy questions and requests to see or delete your information (see the Privacy Policy);
- reporting a player for cheating or abuse;
- press and business enquiries.
Help us help you
- Your Discord username, if you log in — your purchases and records are tied to your Discord account.
- For a purchase: the order number from your Xsolla receipt email.
- For a bug: what you did, what happened, and your browser. A screenshot helps.
- For a player report: their display name, the mode, and roughly when it happened.
Payments are processed by Xsolla, our merchant of record, so a question about a charge itself can also go to Xsolla’s support through the link in your receipt.
Community
Players and the team meet in our community Discord server — use the Discord button in the Game’s main menu. Please don’t post order numbers or other personal details in public channels; email them to us instead.
Postal address
High Sloth LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA
Email is much faster than post.